Frequently Asked Questions (FAQ)
How do you attract customers to online food delivery?
Focus on getting the word out about your online ordering system, as this is essential to get online orders. Promote this option on social media or via word of mouth.
Over 63% of clients prefer mobile ordering, so make sure they hear about this option in your restaurant. Additionally, you can encourage customers to place online orders for delivery with the help of a built in loyalty program.
How do I start selling food online?
To start selling food online, first sign up with WOFERS and set up your account.
Add food options, delivery zones, and link your ordering page to your social media pages and website.
What are some good custom online food ordering systems?
WOFERS is your best option.
Zero commission fees, a built-in branded mobile app, table reservation option, loyalty program, coupon codes, and payment processing integrations, everything you need is in one ordering system.
What is a food ordering system?
A food ordering system is a software solution used by restaurant owners to take food orders online. One of these systems is WOFERS, which allows clients to order their meals right from their favorite restaurant’s website. The restaurant staff receive the order and start preparing it.
In addition, online food ordering applications for restaurants also help lower commissions for food aggregators because many customers who prefer mobile ordering are moving directly to restaurant apps.
What is the importance of food ordering systems?
A restaurant online ordering system allows clients to order food online and restaurant owners to manage everything from one spot.
From managing food orders, generating real-time reports, and running a loyalty program, to providing top-quality customer experience, which keeps clients coming back to the business.
Online ordering systems are ideal for restaurants that are looking to get ahead of the competition. By implementing new solutions that aim to streamline the ordering process, restaurants get more food orders, new customers, and easier data tracking.
What are key features of a food ordering system?
A reliable food ordering system like WOFERS comes equipped with an online menu and website builder, order management feature, real-time report generation, inventory tracking, loyalty program, and a number of marketing features.
Although all online ordering systems for restaurants are designed to make food ordering easier, not all of them have advanced features like WOFERS. There are also free online ordering systems, but in most cases, these solutions not only lack basic features, but also take hefty commission fees from each sale, which leaves you with less revenue.
What can an app do for my restaurant?
An app for restaurants allows customers to order food directly from you without having to do so through third-party apps.
Additionally, customers with your branded mobile app tend to place larger orders and order more often.
The restaurant owner, on the other hand, simply has to accept the order in the online ordering system in the app.
And if you’re looking to increase food orders, get the word out about new menu items, or are planning a special offer, you can do so with the help of marketing and communication features within the app.
How do I create an app for my restaurant?
Creating, designing, and managing your own branded restaurant mobile application from scratch with a software development company can get pricey.
But you’ve got options. Whether you run a restaurant franchise or have a single location, WOFERS is your go-to free restaurant app builder that is easy to use to your needs.
WOFERS also helps you make your mobile app your own by letting you upload your logo, photos, and menu so you can start selling your food online via the online ordering system.
How can mobile apps be helpful for restaurants?
Mobile ordering apps are a great way to increase the number of food orders, client loyalty, and revenue. Clients are likely to order more often, and their average order value also tends to increase.
This is because restaurant customers have their favorite restaurant menu and current promotions on their phones, and it’s thanks to this convenience that makes them more likely to order.
And with your skillful marketing campaigns, you can increase your revenue, which you don’t have to share with third-party portals.
Should restaurants have their own app?
If a restaurant sells food online on its website or plans to do so, it should also have its own branded app for food ordering. Such applications increase sales and are an excellent tool for building customer loyalty.
In addition, online food ordering applications for restaurants also help lower commissions for food aggregators because many customers who prefer mobile ordering are moving directly to restaurant apps.
What are the features of an excellent mobile app for restaurants?
A good restaurant mobile application is more than just an online food ordering system. In addition to online orders, the best mobile apps should offer users a loyalty program, a table reservation feature, special offers, coupons, and rewards.
With these features, restaurant customers are more likely to order food more often, and the average order amount also increases.
Our mobile apps have all these features and work on Android and iOS. Ready to start taking online food orders, improving customer loyalty, and managing your restaurant all from one system? Need a mobile app for restaurant ordering?
Sign up for WOFERS today and get in on the action!
Is this a free restaurant website?
WOFERS has a free plan and no hidden fees and no commission rates, as well as paid plans that start at $98. Unlike competitors, WOFERS does not charge hundreds if not thousands of dollars for building your website, unlike most website builders.
Does this restaurant website have online ordering?
Yes, WOFERS offers clients a free online ordering option, which is fully integrated with the website. After designing your website and online menu, you can start taking food orders online.
Do I have to pay for website hosting and SSL certificate?
No, your WOFERS plan comes with website hosting and the SSL certificate, so you’re ready to set up your account and get your website without paying extra.
Does this restaurant website provide marketing tools?
Yes, WOFERS provides restaurant owners with many integrated marketing tools and other features designed to attract clients and turn them into returning regulars.
What is tableside ordering?
Table side ordering is a process where customers place their orders directly from their dining table at a restaurant. Traditionally, this would involve a waiter or waitress taking the order, but modern tableside ordering often refers to digital ordering systems where customers use a mobile device to make their selections.
What is a tableside ordering system?
Tableside ordering systems are a type of service often facilitated by digital technology, where customers at a restaurant can view the menu, make their selections, and place their order directly from a device at their table. The orders are then sent directly to the kitchen staff. This can be done through various means including mobile apps, tablets provided by the restaurant, or via QR codes that direct customers to an online menu.
What is a QR code ordering system?
A QR code ordering system is a digital solution where customers scan a QR code at their table using their smartphone. The QR code ordering method directs them to an online menu where they can make their selections and place their order. The order is then sent directly to the restaurant’s point-of-sale system or kitchen staff.
What is tableside payment?
Tableside payment refers to the process by which customers at a restaurant can pay their bill right at their table, typically using a mobile device or a portable point-of-sale (POS) system. The payment may be facilitated by a server using a handheld device, or through a customer’s own device, such as by scanning a QR code that leads to a payment portal. Tableside payment systems are designed to make the payment process faster, more efficient, and more convenient for both customers and staff.
What does tableside mean at a restaurant?
The term “tableside” in a restaurant industry refers to any service that is performed or delivered at the customer’s table, as opposed to away from the dining area such as in the kitchen or at a counter. This can include various services such as order taking, food serving, tableside cooking or preparation, and payment. The goal of tableside service is to enhance the dining experience by providing a high level of attentiveness and engagement.
What are the benefits of tableside ordering?
Improved Efficiency: Orders go directly to the kitchen reducing the risk of miscommunication or errors. It also speeds up the service as servers do not need to spend time taking orders.
Increased Sales: Customers can place orders at their own pace, which may lead to additional items being added. Additionally, some systems can suggest upsells or specials.
Enhanced Customer Experience: Customers appreciate the convenience and control of placing their own orders.
Reduced Labor Costs: Servers can focus more on delivering excellent customer service rather than spending time taking orders.
What is a QR code menu
A QR code menu is a digital menu that is accessed by scanning a QR code with a smartphone or other mobile device. The QR code often has a URL or a direct link that your customer’s device can use to access your menu.
How do I make a restaurant scan menu?
In WOFERS, add your menu items, design it to fit your branding, and generate your QR code. Once clients scan it, they can access your menu from their mobile devices.
How to make a QR code for a menu?
Once you’ve designed your menu in WOFERS, you’re ready to generate your code bar with the QR code menu app, and that’s it. Link your online menu to a QR code generator, print your QR code, and share it so that clients can view your menu right on their phones.
How to set up a QR code for a menu?
Once you’ve designed your menu in WOFERS, you’re ready to generate your QR code, and that’s it. Link your online menu to a QR code generator, print your QR code, and share it so that clients can view your menu right on their phones.
How do you view a menu with QR code?
To view your QR code menu, simply take a picture of it with your phone or mobile device and tap the link that appears. Doing so will take you to your online menu.
What is One of The Best Restaurant Reservation Systems?
WOFERS is a comprehensive platform that offers a range of features designed to meet the complex needs of restaurants. In addition to its top-notch reservation management system, WOFERS includes online ordering and website capabilities, providing a one-stop solution for restaurant owners.
With our system, restaurants can easily set up branded websites, accept online orders, manage customer data, implement loyalty programs, track inventory, gain valuable insights through analytics, and run targeted marketing campaigns. By integrating these functionalities into a single platform, WOFERS simplifies the management process for restaurants, enhances customer experiences, and helps drive more business growth.
How to Add a Restaurant Reservation System?
To add a restaurant reservation system with WOFERS, follow these steps:
Sign up and Set Up an Account: Visit the WOFERS website and sign up for an account. Provide the necessary information to create your restaurant profile.
Customize Your Reservation Settings: Access the WOFERS dashboard and navigate to the reservation management section. Set up your reservation preferences, such as available time slots, party sizes, and maximum reservations per time slot.
Integrate the Reservation Widget: WOFERS provides a reservation widget that you can easily embed on your restaurant’s website. Generate the widget code from your WOFERS dashboard and insert it into the relevant pages of your website.
Manage Reservations: Once the reservation widget is set up, customers can start making reservations directly through your website. You will receive real-time notifications of new reservations and can manage them from the WOFERS dashboard. Update availability, assign tables, and communicate with customers as needed.
Explore Additional Features (Optional): WOFERS offers additional features such as customer database management, loyalty programs, online ordering, and marketing tools. Explore these features within the WOFERS dashboard to enhance your overall restaurant operations.
Seamlessly integrate WOFERS’s restaurant reservation system into your business, allowing customers to make reservations conveniently and enabling you to effectively manage and optimize your restaurant’s seating capacity.
What Is a Digital Reservation System?
A digital reservation system is a software-based solution that enables businesses, particularly restaurants, to manage and streamline the process of accepting and managing customer reservations. It replaces traditional paper-based reservation books or manual methods with a digital platform that automates and centralizes the reservation process.
Reservation systems typically include features such as online booking capabilities, real-time availability updates, table management, guest data storage, and communication tools. Customers can make reservations directly through a website or mobile app, while the system tracks and manages reservations, sends confirmations and reminders, and provides insights and analytics for the business.
What Is The Importance of Online Reservations in Restaurants?
Online reservations play a crucial role in the modern restaurant industry for several reasons:
Convenience for Customers: Online reservations offer a convenient and hassle-free way for customers to secure a table at their preferred restaurant. They can easily browse available time slots, select their desired date and time, and make a reservation from the comfort of their own device at any time of the day. This convenience encourages more customers to book reservations, increasing the likelihood of attracting and accommodating a larger customer base.
Improved Guest Experience: Online reservations provide a smoother and more streamlined experience for guests. They eliminate the need for customers to wait on hold over the phone or visit the restaurant in person to make a reservation. With online reservations, guests can quickly and easily secure their desired dining experience, reducing frustration and enhancing overall satisfaction.
Efficient Table Management: Online reservation systems enable restaurants to efficiently manage their tables and optimize seating capacity. The system automatically updates table availability in real time, reducing the risk of overbooking or double bookings. This ensures that each table is utilized to its full potential, minimizing wait times and maximizing revenue.
Data Collection and Insights: Online reservation systems allow restaurants to collect valuable guest data, such as contact information, dining preferences, and booking history. This data can be used to personalize guest experiences, tailor marketing efforts, and build a loyal customer base. Restaurants can also gain insights from reservation data, such as peak booking times or popular menu items, helping them make data-driven decisions to improve their operations and offerings.
Reducing No-Shows: Online reservations often come with automated confirmation and reminder systems, which significantly reduce the occurrence of no-shows. By sending automated reminders to guests prior to their reservation, restaurants can help ensure that customers show up as planned. This helps to minimize revenue loss from empty tables and allows for better planning and preparation by the restaurant.
Overall, online reservations have become essential for restaurants in today’s digital age. They enhance customer convenience, improve guest experiences, optimize table management, provide valuable data insights, and help mitigate the impact of no-shows. By adopting online reservation systems, restaurants can streamline their operations, increase customer satisfaction, and ultimately drive business success.
What Makes a Good Reservation System?
Several factors contribute to making a good reservation system:
User-Friendly Interface: A good reservation system should have an intuitive and user-friendly interface, both for customers making reservations and for restaurant staff managing them. It should be easy to navigate, with clear instructions and a seamless booking process.
Real-Time Updates: The ability to provide real-time updates on table availability is essential. Customers should see accurate information about available time slots and be able to make reservations based on real-time availability. This helps avoid overbooking and ensures a smooth dining experience.
Integration and Compatibility: A good reservation system should be compatible with various platforms and devices. It should seamlessly integrate with the restaurant’s website and other systems, allowing for a consistent and unified experience across different channels.
Customization Options: Restaurants have unique needs, so a good reservation system should offer customization options. This includes the ability to set specific reservation rules, adjust table configurations, and tailor the system to match the restaurant’s branding.
Automated Confirmations and Reminders: Automating the process of sending reservation confirmations and reminders is highly valuable. This feature reduces the likelihood of no-shows and allows both customers and staff to stay informed and prepared.
Reporting and Analytics: A good reservation system should provide reporting and analytics features. This allows restaurants to gain insights into their reservation patterns, peak hours, customer preferences, and other data. These insights can inform business decisions and help optimize operations.
Customer Relationship Management (CRM): Integration with a CRM system or having built-in CRM capabilities is beneficial. This allows restaurants to maintain a database of customer information, track guest preferences, manage loyalty programs, and provide personalized experiences.
Reliable Customer Support: Adequate customer support is essential for any reservation system. Restaurants should have access to prompt and reliable customer support to address any technical issues, answer questions, and provide assistance when needed.
By considering these factors, a good reservation system can enhance efficiency, improve the guest experience, and contribute to the overall success of a restaurant.
How much does Google Food Ordering cost?
With WOFERS, you pay fee per month for a dedicated restaurant management system, which includes integration with Google Food Ordering. That means clients can order with Google and all of the incoming orders go right into WOFERS, which saves you hundreds on commission fees and additional costs.
Where can I receive orders from Google?
When clients order with Google, their orders will appear on your control panel. This allows you to easily manage them directly, and all of the information pertaining to the order is stored in the system.
How will Google orders be delivered to customers?
Google does not provide food delivery services. As a result, you are required to either have the meals delivered by your delivery person or with the help of a delivery partner that is integrated with WOFERS.
Can customers make online payments through Google Ordering?
Yes, customers can pay online. Activate the online payments option for Stripe in your WOFERS account to implement this option.
